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Privacy Policy

Effective Date: January 21, 2025
Last Updated: January 21, 2025

1. Introduction

Welcome to Flock ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile application and web services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

When you create an account and use our Services, we collect the following information:

  • Account Information: Email address, display name, first name, last name, and unique handle
  • Profile Information: Profile picture, bio, gender (with options for male, female, other, or abstain), pronouns, date of birth, and interests
  • Social Media Connections: Instagram username (optional)
  • Authentication Data: Authentication provider ID for secure login
  • User-Generated Content: Event details, photos, descriptions, comments, and other content you create when hosting or participating in events and communities
  • Payment Information: Payment details processed securely through our third-party payment processor (Stripe)

2.2 Information We Collect Automatically

When you use our Services, we automatically collect:

  • Usage Data: Impressions, views, clicks, and interactions with features
  • Device Information: Device type, operating system, unique device identifiers
  • Log Data: IP address, browser type, pages visited, time and date of visits, time spent on pages
  • Location Data: General location based on IP address (we do not collect precise GPS location without your consent)
  • Analytics Data: App stability metrics, performance data, and crash reports

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Services
  • To create and manage your account
  • To facilitate connections between users for events and communities
  • To process transactions and send related information
  • To send administrative information, updates, and security alerts
  • To respond to your comments, questions, and customer service requests
  • To analyze usage patterns and improve user experience
  • To detect, prevent, and address technical issues and security concerns
  • To comply with legal obligations
  • To send marketing communications (with your consent, where required)

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Other Users: Your profile information and content are visible to other users as part of the social features of our platform
  • With Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing, data storage, analytics)
  • For Legal Reasons: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale, or transfer of company assets
  • With Your Consent: We may share information for other purposes with your explicit consent

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers provided by our trusted third-party service providers.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal information
  • Portability: Request your data in a portable format
  • Opt-out: Opt-out of marketing communications
  • Restriction: Request that we limit the processing of your personal information

To exercise these rights, please contact us at contact@flocksocial.app

8. Age Requirements

Our Services are only available to users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information immediately.

9. International Data Transfers

We are based in Vancouver, Canada. If you access our Services from outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

10. Third-Party Services

Our Services integrate with the following third-party services:

  • Firebase (Google): Authentication and analytics
  • Stripe: Payment processing

These services have their own privacy policies, and we encourage you to review them.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information (we do not sell personal information).

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice through the Services or via email.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Flock Social Inc.

Vancouver, BC, Canada

Email: privacy@flocksocial.app

This Privacy Policy constitutes a binding agreement between you and Flock Social Inc. By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.